Talk with Alorê
Contact Us
Got questions or need a hand? We’re here to help.
Fill out the form below and our team will get back to you as soon as possible. We aim to provide excellent customer service and usually respond within 24 hours.
Need help urgently?
Email us at contact@shopalore.com — we’ll make sure your shopping experience goes smoothly.
Frequently Asked Questions
Are your products safe to use?
Yes, all of our products are developed under strict quality standards and dermatologically tested.
How long will it take to receive my order?
Orders are processed within 24 hours and usually delivered within 6–8 business days. You’ll always receive a tracking link once your order is on its way.
How do I know my order went through?
After checkout, you’ll immediately receive a confirmation email. Didn’t receive it? Please check your spam folder or reach out to us.
Can I return my order?
Yes, you can return unopened products within 30 days of receiving them. Simply contact our customer care team and we’ll guide you through the process.
Which payment methods do you accept?
You can securely pay with credit card (Visa, MasterCard), PayPal, Apple Pay